Privacy Policy

Effective Date: 26/6/2025

At TheShopingKart.com, your privacy and data security are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this policy.

🔐 Information We Collect

We collect the following types of information when you browse or shop with us:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Order Details: Product(s) purchased, payment method, transaction history.

  • Device Information: IP address, browser type, device type, and usage patterns via cookies and analytics tools.

  • Communication Data: Emails, messages, and customer service interactions.

📦 How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations, tracking updates, and support messages

  • Provide customer service and manage returns/refunds

  • Improve our website, services, and user experience

  • Comply with legal obligations and prevent fraud

💳 Payment & Security

Currently, we accept Cash on Delivery (COD). We do not store any credit/debit card or UPI details on our servers. Once prepaid payments are enabled, all transactions will be processed through secure, PCI-compliant third-party gateways.

🔁 Return & Refund Policy

As per our customer-first policy and in compliance with Google Shopping Ads guidelines, we offer:

  • 7-Day Return Window: You may return any product within 7 days of delivery, provided it is unused, in original packaging, and eligible for return.

  • 7-Day Refund Credit: Once the return is approved and the product is received, we will issue a refund in the form of store credit or reverse payment (as applicable) within 7 business days.

For full details, please refer to our Return & Refund Policy.

📧 Marketing & Communication

If you opt in, we may send you promotional offers, product updates, and newsletters. You can unsubscribe at any time via the unsubscribe link in our emails.

📁 Sharing Your Information

We do not sell or rent your personal data. We only share information with trusted third-party service providers (e.g., Delhivery for shipping) to fulfill our services. These partners are contractually obligated to keep your data secure.

🍪 Cookies & Analytics

We use cookies to improve your experience, track website usage, and provide personalized recommendations. You can control cookie settings through your browser.

🛡️ Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent at any time

  • File a complaint with a data protection authority if needed

🔄 Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the “Effective Date” updated accordingly.

Contact Us

📍 Our Location

TheShopingKart.com
Paharganj, Delhi, India

📧 Email Us

For inquiries, support, or order updates:
TheShopingKart@gmail.com
(We typically respond within 24–48 hours.)

📞 Call or WhatsApp

+91-09873563296
(Available: Monday to Saturday, 10 AM – 6 PM IST)